1. Introduction

At NFITSOLUTIONS, we are committed to providing high-quality financial technology services and ensuring customer satisfaction. If you are not completely satisfied with your purchase, this Refund Policy explains how you can request a refund and the conditions that apply.

2. Refund Eligibility

Refunds are generally available under the following conditions:

  • Technical Issues: If our services or products do not function as described or have significant technical errors that we are unable to resolve within a reasonable timeframe.
  • Service Not Delivered: If we fail to deliver the service you purchased as agreed, you may be eligible for a refund.
  • Change of Mind: We generally do not offer refunds if you simply change your mind or if you decide you no longer need the service.

Refunds are only available within 30 days from the date of purchase or service initiation.

3. How to Request a Refund

To request a refund, please contact us at the following:

  • Email: nfitsolutions@gmail.com
  • Phone: +92 335 1693869

Please provide the following details in your refund request:

  • Your full name
  • Order number (if applicable)
  • A brief description of the issue or reason for requesting a refund
  • Any relevant supporting documentation or evidence (e.g., screenshots, error messages)

We will review your request and respond within 5-7 business days.

4. Non-Refundable Services

The following services and situations are non-refundable:

  • Custom Solutions: Once a custom or tailored service has been provided, it cannot be refunded. This includes personalized financial tools, software development, and any services that require a specific project agreement.
  • Subscription Plans: If you have signed up for a recurring subscription, cancellations must be made prior to the next billing cycle. Once a billing cycle has started, no refund will be issued for that period.
  • Completed Services: Once a service has been completed to your satisfaction and is delivered as agreed, no refund will be provided unless there is a technical issue or service failure.

5. Refund Process

If your refund request is approved, the refund will be processed using the original method of payment. Please allow up to 10 business days for the refund to be credited back to your account. The exact time frame may vary depending on your bank or payment provider.

6. Service Modifications or Cancellations

If you wish to modify or cancel an ongoing service before it is completed, please contact us as soon as possible. We may be able to offer a partial refund or credit depending on the stage of the service and any expenses incurred.

7. Changes to this Refund Policy

We may update or modify this Refund Policy from time to time. If any changes are made, the updated version will be posted on our website, and the “Last Updated” date will be revised. We encourage you to review this policy periodically to stay informed about our refund practices.

8. Contact Us

If you have any questions or need more information about our Refund Policy, please contact us at:

  • Email: nfitsolutions@gmail.com
  • Phone: +92 335 1693869
  • Address: House No. 3, Street No. 1, Peer Panah Road, Chorasta Mian